Delete your Grow Coach account

How to request deletion

1. Email support@growcoachapp.com from the email address associated with your Grow Coach account.
2. Use the subject line “Grow Coach deletion request.”
3. Tell us whether you want your entire account deleted or only specific data deleted.
4. We may ask you to verify that you own the account before completing the request.

You do not need to purchase anything or provide a reason for your request.

What is deleted

If you request full account deletion, we will delete or de-identify the Grow Coach account and associated data under our control, including your profile, garden and plant records, plans, tasks, uploaded photos, sales and market records, community posts, comments, and other content connected to the account.

You may instead request deletion of selected data without closing your entire account. Identify the information you want removed in your email.

Timing and information we may retain

We aim to complete verified deletion requests within 30 days. Deleted information may remain in protected system backups for up to 90 additional days before being overwritten.

We may retain limited records when reasonably necessary to comply with tax, accounting, legal, fraud-prevention, security, or dispute-resolution obligations. Those records are restricted to those purposes and retained only for the period required or permitted by law.

Google Play purchase and billing records are maintained by Google under Google’s policies and are not deleted through Grow Coach.